Software development

If you have specific needs, we can create turnkey software for you. We perform analysis, software development (.NET platform) and implementation.

If you want to develop your software on your own but do not have the appropriate team, we will provide you with the services of our developers under pre-arranged conditions.

We can further improve the information system Microsoft Dynamics CRM, allowing you to manage relations with your customers. We are able to integrate a specially developed connector into this system, thus connecting it to telephony.

Directly in the environment of Microsoft Dynamics CRM, without any need to switch to a different software, you will be able to:

• Receive, forward or make phone calls
• Manage, report and analyze telephone traffic
• Forward calls directly to the employee who is in charge of the calling client or that field.
• Record phone calls and assign them to individual customers
• Make, implement and manage outbound telephone campaigns Set and manage on-call duties, e.g. service duty. Forward any incoming calls easily to the person on duty.

• Telephone directory
• Employee cards
• Journey log books
• Organizational structure
• Attendance
• Salaries, bonuses
• Staff expenses
• Reports
• Documents
• Time off slips